01 / Work
A practical record of the organizations I’ve supported, the responsibilities I carried, and the technologies used—shared at a level that respects client confidentiality.
Selected client experience
Filter by industry, responsibility, or technology. Each client begins with a concise summary; expand an entry for project context and the complete technology set.
Led a three-person development team delivering a GCC-compliant solution for statewide disability-assistance intake, routing, and application management. Established a low-code-first architecture and selectively used C# plugins, workflow activities, Power Fx, and web resources for complex automation and user-experience requirements.
Led architecture and program delivery across multiple enterprise CRM engagements, including marketing automation, customer insights, and mobile field-service enablement. Designed the Azure integration layer connecting established operational systems to the modern Microsoft cloud platform.
Architected a GCC-compliant child-welfare case-management platform spanning referral intake, safety assessments, reporting, workflow automation, and partner-facing portal experiences.
Architected a Dynamics 365 Sales implementation for a professional-services organization, including client-engagement tracking and Power Platform automation supporting proposal generation and communications.
Designed a governed API-management platform, scalable gateway, and microservices architecture. Connected enterprise capabilities to Power Platform through Azure Functions, Logic Apps, and reusable connectors while separating consumers from backend-system complexity.
Led program architecture for a Government Community Cloud initiative supporting multi-department case management, automated workflows, reporting, stakeholder alignment, and delivery governance.
Managed a global Dynamics 365 program spanning sales and field service. Architected an enterprise solution with Azure integrations and mobile enablement across multiple operating regions.
Architected a Dynamics upgrade and platform expansion, including mobile field service and integrated scheduling, dispatch, and customer-service workflows.
Architected a Dynamics sales solution integrated with Oracle ERP, including complex opportunity management and cross-system synchronization supporting defense-contract processes.
Led CRM modernization for a publishing organization, designing subscription management and marketing automation integrated with established fulfillment systems.
Architected a CRM platform integrated with Epicor ERP, including sales-order processing and workflows providing real-time inventory visibility.
Architected a Dynamics 365 solution supporting global donor management, campaign tracking, and volunteer coordination for an international humanitarian organization.
Architected a Dynamics solution supporting ticketing, sponsorship management, and event-coordination workflows for a major motorsports venue.
Led full-lifecycle architecture and development of a multi-tenant healthcare SaaS platform. Managed development teams, designed more than 200 custom entities, and delivered workflows, ETL integrations, and custom portal experiences.
Architected a shared multi-tenant oncology-benefit-management platform, including custom entities, service layers, and a foundational architecture reused across related organizations.
Turned around a failing legacy platform by architecting and delivering its replacement in eight months. The solution included more than 400 custom entities, a purpose-built ASP.NET MVC portal, and complex ETL integrations.
Modernized a large CRM platform containing more than 400 entities and extensive plugin and SharePoint integrations. Managed development teams and deployed the CRM Outlook client to sales resources across four regions.